Me: “The WAP was running fine and then one day it died. only the power and link LED are solid. I can’t ping it, and there is no wireless signal. It’s completely unnacessible. I’ve tried hard resetting and everything. 4:46 Tech Support: “Have you tried updating its firmware?

Me: “The WAP was running fine and then one day it died. only the power and link LED are solid. I can’t ping it, and there is no wireless signal. It’s completely unnacessible. I’ve tried hard resetting and everything.

4:46

Tech Support: “Have you tried updating its firmware?
From a online chat conversation I had with Linksys Tech Support.